Name: Mariah Lang
Company: Cintas Corporation
Division: First Aid and Safety
Position: Management Intern
Location: Sacramento, CA
What were your daily responsibilities at your internship?
This was my 3rd year interning at Cintas. This past summer my manager chose to forgo my title of “intern” being that I have now been there longer than the other managers. He gave me the title of Service Manager and split our branch in half, giving me half of the other Service Manager’s employees. These 5 routes and 5 working partners reported to me daily, and I was in charge of all of their needs and helping them with their routes and customers. I was also in charge of meeting with each partner twice a week to go over goals and sales to make sure they hit their monthly goals.
What role did the Amica Career Center play in obtaining this internship?
During my freshman year, I received an email from the Multicultural Student Union about INROADS, a nonprofit company that places students in fortune 500 companies. I applied and attended an information session at the Amica Career Center with a representative from the company. From there I was placed with a mentor who walked me through possible internships and the interviewing process. I interviewed for the position in Sacramento, CA, over the phone while here at Bryant and within a week was placed with Cintas.
What was your favorite experience/memory from your internship?
My first year with Cintas I was hired as an accounting intern. I did basic accounts receivable and helped around the office. I was invited to come back over winter break, December 2012/ January 2013. When I came back to the office, my manager walked into my cubicle and said, “You are not going to be an accountant, you are going to be a manager.” He told me he just could not see me sticking with my accounting role and he had noticed how well I had spearheaded projects over the summer and managed a team. He wanted to switch my position to a management internship, and I agreed. I realized over the next 2 years how much I prefer management, and have since switched my major as well. Without this internship and my manager’s guidance and encouragement, I would not have found the career I am passionate about.
What was the most important thing you learned at your internship?
The most important thing Cintas has taught me is the value of every partner. Partner is the title given to every employee, and the atmosphere at Cintas encourages the idea of respecting each other and realizing each person brings something different to the team. Cintas is very team-oriented and has taught me how to lead a group, as well as how to be a part of group. Sometimes I have a large role, sometimes I have a small role, but all in all the team depends on the role of each person.
How did/will this internship further your career?
When I started working for Cintas in 2012, I was told I would be invited to join their Management Trainee program upon graduation in 2015. I was shocked that this company was already dedicating so much time and training to my career, when I was not even sure yet if this was the company for me. Not only did Cintas find the perfect fit for me within the corporation, but my education and career path changed to one I was better skilled for. I have been on multiple business trips and met hundreds of connections through this internship. Cintas has been the number 1 factor that has prepared me for graduation and my career after graduation. I have also been given the flexibility to choose which location I work at after graduation: East Coast, West Coast, Abroad, wherever.
What is the best piece of advice you could give to underclassmen?
Get started early. Utilize the Amica Career Center. Sign up for workshops. Develop and be confident in your resume. If I had not done all of these things my freshman year, I have no idea where I would be today. Three years of the best internship I could ask for started in the Amica Career Center.
Interview conducted and prepared by